Shipping policy

Battery GC Shipping Policy

At Battery GC, we work hard to ensure your order is shipped quickly, securely, and with the most reliable delivery method available. Below you’ll find everything you need to know about our shipping process, options, and policies.

 Shipping Carriers & Methods

We ship orders using UPS and USPS, depending on the size, weight, destination, and contents of your order.

  • Customers may select their preferred shipping option at checkout.

  • Shipping prices are carrier based. USPS Ground Advantage is the most common form of shipping. Products are shipped from Mississippi or vendor fulfillment centers. 
  • Shipping to United States only. 

  • Handling time is typically 1 day, fulfilled Monday- Friday 7am-4pm. Shipping is typically complete before 2pm, but not exclusively complete before 2pm. 

  • Transit time is 1-7 days total delivery time estimated delivery time based on customer locations
    All destinations: 1-8 business days

Shipping options and estimated delivery times are displayed at checkout before purchase.

 Order Processing & Shipping Time

  • Orders placed by 2:00 PM Central Time are typically shipped the same business day.

  • Orders placed after 2:00 PM Central Time will ship the next business day.

  • Orders may ship from:

    • Our Battery GC location, or

    • Directly from the manufacturer or vendor, depending on product availability.

  • We do not ship on weekends and holidays 

Orders placed on weekends or holidays will ship the next business day.

⏱ Shipping Methods & Estimated Delivery Times

Estimated delivery times vary based on the selected shipping method, carrier, and destination. Transit times shown at checkout are estimates provided by the carrier and are not guaranteed.

Tracking & Notifications
You will receive a shipment confirmation with tracking information via email once your order is shipped.


 Order Changes & Address Updates

Need to update your shipping address or make changes to your order?

Once an order has shipped:

  • Address changes or order modifications are no longer possible.

  • If incorrect information was provided at checkout and the package is shipped, no refunds or replacements will be issued for orders undelivered due to customer error.

 Damaged Shipments

If your order arrives damaged:

  1. Contact us immediately at help@batterygc.com

  2. Provide clear photos of:

    • The damaged item(s)

    • The original packaging

  3. We will file a damage claim with the shipping carrier on your behalf.

 

 Lost or Stolen Deliveries

If tracking confirms delivery but you have not received your package:

  • Contact us immediately via email.

  • We will open a claim with the shipping carrier.

If the carrier approves the claim, we will send a replacement.

 

 Need Help?

If you have questions about your order or need help choosing the best shipping option, our support team is happy to assist.

  • Email: help@batterygc.com

  • Phone (601) 640-5965

  • Live Chat: Available via the chat widget on our website